Frequently Asked Questions
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In order to use our landa-partscenter.com website in the best conditions, we recommend you to use the latest generation of web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) and to update your browser regularly. We recommend using the Chrome browser to get the best browsing experience on our website. |
How do I create an account on the Landa website?
To create a customer account on landa-partscenter.com, please click on "login" at the top right of your screen on a computer, or on the "login" icon on a mobile.On the next page, click on the "Create an account" button, then fill in the form and submit. Our team will approve your account within a maximum of 24 working hours. Once the account approved, you receive an e-mail notifying you of this acceptance. Then you can login and use the website to create a quote or place an order, check prices, have alook on exploded views or consult your billing history. |
Where can I find technical product specifications?
You can find product characteristics we sell on each product sheet, under the heading "Specifications". However, if the information available is not complete enought to take a decision, please contact our sales department, which will be able to provide you with assistance and advice. |
Why can't I see the prices on the website?
To consult our prices on the website, you need to create an account (free of charge and engagement) and receive the validation email. Create your account now. If you already have an account on our website but you do not see the rates, please contact our sales department on +33251489442. |
How can I create my fleet?
To create your fleet, first create your customer account on landa-partscenter.com (free of charge and without obligation). Then go to the home page, click on the "Your equipements" button, then on "New machine" and select the information relating to your equipment. Don't forget to fill in the serial number and the date of manufacture, which are very important information. Then click on "Save", and repeat the operation according to your equipment. |
How can I look up the parts of a machine without registering it in my machine parkl?
To consult the parts of a machine outside the machinery park, first create your customer account on landa-partscenter.com (free of charge and without obligation). Then go to the home page and click on the "Search by machine" button. Then select the information relating to the machine you wish to consult, and click on "Next". To find out which parts are available for the machine, scroll down the list under the "'Catalog" heading. |
Where can I find the exploded views on the Landa website?
From the machinery park, click on the "'Catalog" link to the right of the list of machines, then select the "chapter", the part of the machine you wish to consult, using the drop-down list classified according to the kinematic chain. The exploded view is then displayed with the available parts below. If a part indicates"Contact us", please contact the Landa sales department by phone. Our teams can carry out a special supply according to your needs. |
How can I create a list of favourite items?
To create a list of favourite items, go to a product page and click on the "Add to list" link to the right of the "Add to cart" button. A window appears allowing you to create a list of favourite items or to select an existing list of items. You can manage your lists of favourite items from the "My account" page. |
How can I consult my invoices or quotes?
To view your invoices or quotes, first create an account on landa-partscenter.com (free of charge and without obligation). Go to the "My account" page, then click on "My invoices" or "My quotes" on the left of your screen on a computer or in the "My account" drop-down list on a mobile. You'll find your latest invoices. If you want to have a look on all your invoices, click on the cross next to the pre-selected date, then on "Search". The same procedure applies to quotations. |
How can I pay an invoice on the Landa website?
To pay an invoice on landa-partscenter.com, log in to your customer account and go to "My account" then "My invoices". Your last invoice appears. If it is unpaid, a checkbox appears in the "Pay" column. Check the box then click "Pay". You are redirected to the payment system. Please follow the steps to finalise the payment. |
What are the different payment methods on the Landa website?
The payment options on landa-partscenter.com are : By credit card: You can pay with the main types of credit card (Mastercard, Visa, CB). Our payment system, Wordline, is the world leader in secure payments and transactions. Payment on account: If you are a regular customer, we can grant you payment terms of up to 30 days. In this case, you do not pay for your order directly on the site but by bank transfer according to the due date. |
How long does delivery take?
Delivery times and costs will be communicated to you following your order. Once you have accepted the terms of delivery and paid for the entire order, including delivery costs, we dispatch you the goods. To have an estimation of the delivery time, please contact our sales department on +33251489442 or by email at sales-export@landasas.com. |
Who processes orders on the Landa website?
Orders placed on the website are processed by the sales department. This is the same team that processes telephone and e-mail orders. They are experienced sales staff with a wide knowledge of agricultural equipment. Don't hesitate to contact them on +33251489442 |
What do I do if a product is missing?
Has your order been delivered incomplete? First of all, please check the delivery note. If the product concerned appears as "To be delivered", but is not in your receipt, likely we have had to dispatch the product from a different wharehouse. If the product does not appear as "To be delivered", please contact our call center. One of our advisers will suggest a solution to satisfy you. |
Can I change my web order?
Have you just confirmed your order but would like to make a change? Please contact our sales department and ask an advisor to modify the order to suit your needs. However, if the order has already been dispatched, changes will no longer be possible. |